Our client is an established and experienced motor vehicle importer and distributor in East Africa with over 40 years’ experience in the automobile industry. For over 30 years, they have been the sole franchise holder and exclusive distributor of a well-known Japanese range of motor vehicles in East Africa taking the initiative in introducing the latest models suitable for Kenya
The job holder will be responsible for driving business growth through aggressive customer acquisition & customer retention, achieving sales targets and growing market share. The person will be expected to grow both new and existing business contacts
Responsibilities for the Corporate Team Leader Job
- Sales & Strategy
- Develop a creative and successful strategy for every sale
- Provide support and lead our sales staff in retail/corporate deal closure.
- Oversee and lead our sales team throughout the vehicle buying process.
- Placement and display of vehicles and sales materials.
- Maintain an ongoing customer database to capture repeat business through the CRM system
- Ensure that every customer is completely satisfied with the entire sales experience
- Maximize profitability on each and every deal
- Thorough knowledge of all dealership products, services, features, accessories, etc., and benefits to customers
- Communicate effectively with digital customers and walk in prospects according to their preferred method of communication, whether by phone, e-mail, or in person.
- Accurately forecast demand and trends to properly gauge the supply and types of vehicles to be sold.
- Vehicle Inventory
- Assist in managing vehicle inventory levels and pricing
- Ensure that all deals, paperwork, and data are completed according to organisational standards
- Properly handle retail related concerns and customer complaints.
- Training
- Attend or conduct product, sales training and sales meeting.
- Train, develop, and motivate a professional sales force and business development staff
- Ensure sales force operates at peak efficiency in the automotive.
- Oversee sales consultant training and recruit and grow sales consultants.
- Set and meet sales and gross objectives while motivating sales team.
Competencies
- Ability to multitask with excellent time management skills
- Demonstrable history of functioning in a team environment
- Detail oriented
- Excellent communication & customer service skills
- Self-motivated and competitive
Qualifications for the Corporate Team Leader Job
- BSc. Mechanical Engineering or Higher Diploma in Mechanical Engineering
- 2 – 3 years of Automotive sales -related experience
- In-depth knowledge of Spares Parts – Motor Industry
How To Apply
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